Global Financial Planning & Visa Services
Montfort International plc's
Terms of Business
1)
AUTHORISATION & PERMITTED BUSINESS STATEMENT Montfort International plc (MIPLC) is authorised and regulated by
the Financial Services Authority (FSA). The Financial Services Authority regulates the financial services industry in the UK and their address is 25
The North Colonnade, Canary Wharf, London E14 5HS. You can check this on the FSA's register by visiting the FSA's website
www.fsa.gov.uk/register FSA No. 181199 or by contacting the FSA on 0845 606 1234. Our permitted business is to advise on and arrange (bring
about) transactions in insurances, investments and mortgages. The particular investment types relate to life assurance, pensions - including
pensions transfers and opt outs - and investments in collective investment schemes. The FSA does not regulate the advice on all the products
and services we provide, for example, visa services are sub-contracted. We treat all our customers as 'Retail Clients' unless otherwise advised in
writing.
We are obliged to give you our Terms of Business and would ask you to sign the copy and return the same to our office as confirmation of receipt.
2)
SERVICES TO BE PROVIDED - SCOPE OF SERVICE & COMMUNICATIONS Montfort International plc is an independent adviser
and will act on your behalf in advising you on the products of different companies. We are not tied to any other company and can consider the
whole market to find the most suitable products for you.
We will only ever recommend a course of action if we believe it to be suitable for you. If you want to restrict the area of advice, you can confirm
this at the first interview or at any time. We undertake not to transact any business on your behalf in which we, or one of our other customers,
have a material interest without first informing you in writing and obtaining your consent.
When we have arranged any investments for which you have given us instructions, we will not give you any further advice unless you request it
but will be pleased to advise you at any time you ask us to do so.
We will obtain certain facts about your personal and financial circumstances including investment objectives and attitude to risk ensuring that any
recommendations meet with your requirements. Should you decline to provide full facts regarding your circumstances, we will only advise you in
accordance with the information that you have supplied or requested.
We offer general advice in respect of issues relating to the treatment of UK financial arrangements within the legal and tax jurisdictions of Australia
and New Zealand. We do not undertake any transactions where overseas authorisation is required to undertake that transaction. We will refer
you to recommended advisers in your overseas country and will offer ongoing services through them once you have migrated.
We require our clients to give us instructions in writing to avoid any possible disputes. We will however, accept oral instructions provided they are
subsequently confirmed in writing.
Authority to act on your behalf may be terminated at any time with immediate effect by either party giving notice in writing to the other. This shall
not prejudice the completion of any transactions initiated prior to the receipt of such written notice.
3)
PAYING FOR SERVICES The fee for preparing your financial plan depends upon the hours spent. Please be advised that hourly
charged services would apply in mostly but not exclusively corporate technical advice and a fixed fee would similarly mostly apply in non-corporate
engagements. Most plans will take between 2 and 20 hours to produce, depending on complexity. You can choose to pay by the hour or on a
fixed fee basis. All fees are subject to the applicable rate of Value Added Tax. All actual fees and services you require us to provide will be
detailed in your client specific Authority to Proceed, an example of which we can provide on request.
If we propose to charge you a fee it will be because we will not be relying on commission to cover the cost of your advice and we will agree the fee
basis with you in writing before work commences. Alternatively we can agree a combination of fee and commission. If we receive a commission or
discount from a third party to a transaction who is an issuer of a security or an intermediary or if we, acting as principal, apply a mark-up or markdown,
we will inform but need not quantify the amount involved unless you ask us to do so. We reserve the right to act as agent for third parties
and to share commission received with them.
Commission can be paid to us in respect of transactions in life assurance, OEIC (Open Ended Investment Company) unit trusts and other
regulated collective investment schemes including pension contracts, and in investment trust companies' shares held in an ISA or regular savings
scheme. We will supply you with details of such commission arrangements.
Our hourly fee rates (usually associated with corporate advice) are as follows: International Tax Specialist £275, Senior Financial Strategist £275,
Pension Transfer Specialist £175 Financial Planning Specialist £125 Administration £60
Should any order or instruction made by you subsequently be cancelled by you, we reserve the right to charge for any work carried out on your file
at our hourly rates.
4)
CLIENTS' MONEY WE ARE NOT AUTHORISED TO HANDLE OR HOLD CLIENTS' MONEY. We do not accept cash or cheques
made out to us unless it is fee for service or for a disbursement for which you were invoiced.
5)
REGISTRATION OF INVESTMENTS All investments will be registered in your name unless otherwise agreed in writing. We forward
all contract notes and documents of title to you as soon as practicable after we receive them.
6)
RECORDS We undertake to maintain records for at least five years (indefinitely in the case of pension transfer, pension
drawdown or FSAVC transactions) and would like to advise you of your right to inspect copies of contract notes, vouchers or entries in our books
and files relating to your transactions or any computerised records of the same.
7)
COMPLAINTS/COMPENSATION SCHEME Should you have any complaint about the advice you have received or a product
which you have bought, please write to The Compliance Officer, Montfort International plc, Home Farm, Shere Road, Albury, Nr. Guildford, Surrey
GU5 9BL. If you do not receive a satisfactory response, you may subsequently complain to the Financial Ombudsman Service, the details of
which will be provided as a matter of course. A copy of our written complaints procedure is available upon request.
We are covered by the Financial Services Compensation Scheme. If you make a valid claim, you may be entitled to compensation from the
scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Most types of investment
business are covered for 100% of the first £30,000 and 90% of the next £20,000, so the maximum compensation is £48,000. Further information
about compensation arrangements is available from the Financial Services Compensation Scheme.
We maintain Professional Indemnity Insurance for the protection of our clients. Details of this, including current limits of indemnity, are available on
request.
8)
MATERIAL INTEREST We will act honestly, fairly and professionally, known as conducting business in "Clients best interest"
regulations. Occasionally situations may arise where we or one of our other clients have some form of interest in business transacted for you. If
this happens, or we become aware that our interests, or those of one of our other clients, conflict with your interest, we will write to you and obtain
your consent before we carry out your instructions, and detail the steps we will take to ensure fair treatment.
9)
QUALIFYING RECOGNISED OVERSEAS PENSION SCHEMES (QROPS) We provide information, facilitation and interpretation
services on the preserved, accumulated and in payment pension benefits of our clients to selected financial advisers and clients in other countries.
This work is conducted in order to assemble a comprehensive advice process in respect of the options available to a migrant from both a UK
perspective and their new country's perspective. The result of this work may inevitably lead to advice to transfer UK accumulated pension benefits
overseas and we provide a facilitation and administrative service for this.
These services allow the necessary combined input of advice and consideration by the member, the overseas adviser and us. These services are
also conducted according to the various rules and regulations of the different countries involved in co-operation with the respective regulatory
authorities.
10)
DATA PROTECTION The information you have provided is subject to the Data Protection Act 1998 (the "Act"). By signing this
document you consent to us or any company associated with us for processing, both manually and by electronic means, your personal data for the
purposes of providing advice, administration and management.
"Processing" includes obtaining, recording or holding information or data, transferring it to other companies associated with us, product providers,
the FSA or any other statutory, governmental or regulatory body for legitimate purposes including, where relevant, to solicitors and/or other debt
collection agencies for debt collection purposes and carrying out operations on the information or data.
We may contact you or pass your details to other companies associated with us to contact you (including by telephone) with details of any other
similar products, promotions, or for related marketing purposes if we think you may be interested.
The information provided may also contain sensitive personal data for the purposes of the Act, being information as to your physical or mental
health or condition; the commission or alleged commission of any offence by you; any proceedings for an offence committed or alleged to have
been committed by you, including the outcome or sentence in such proceedings; your political opinions, religious or similar beliefs, sexual life; or
your membership of a Trade Union.
If at any time you wish us or any company associated with us to cease processing your personal data or sensitive personal data, or contacting you
for marketing purposes, please contact The Data Protection Officer on 01483 202072 or in writing at Montfort International plc, Home Farm, Shere
Road, Albury, Nr. Guildford, Surrey GU5 9BL.
You may be assured that we and any company associated with us will treat all personal data and sensitive personal data as confidential and will
not process it other than for a legitimate purposes. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for
longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction
or damage to the data.
Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data held by us. You may be charged a fee
(subject to the statutory maximum) for supplying you with such data.
If we amend these terms of business we will always ensure that you are issued with a revised version where further services are provided. These
terms of business will come into effect when issued to you and take into account our obligations under the Financial Services and Markets Act
2000. These Terms of Business are governed and shall be construed in accordance with English Law and the parties shall submit to the exclusive
jurisdiction of the English Courts.
11)
TERMINATION The authority to act on your behalf may be terminated at any time without penalty by either party giving seven days
notice in writing to that effect to the other, but without prejudice to the completion of transactions already initiated. Any transactions effected
before termination and a due proportion of any period, charges for services shall be settled to that date.
I acknowledge receipt of a copy of these Terms of Business and that these are your standard terms upon which you intend to rely. I do /
do not consent to Montfort International plc telephoning, faxing or emailing me/us.
Signed ………………………………………
Name ……………………………………………………….............
Date ……………………………………….
Version 10, 180909
