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Montfort International plc is authorised and regulated by the Financial Services Authority (FSA) to advise on and arrange (bring about) transactions in insurances, investments and mortgages. The particular investment types relate to life assurance, pensions - including pensions transfers and opt outs - and investments in collective investment schemes. The FSA does not regulate the advice on all the products and services we provide, for example, visa services are sub-contracted. We treat all our customers as 'Private Clients' unless otherwise advised in writing. We are obliged to give you our Private Client Terms of Business and would ask you to sign the copy and return the same to our office as confirmation of receipt.
Montfort International Plc is an independent adviser and will act on your behalf in advising you on the products of different companies. We are not tied to any other company and can consider the whole market to find the most suitable products for you.
We will only ever recommend a course of action if we believe it to be suitable for you. If you want to restrict the area of advice, you can confirm this at the first interview or at any time.
We undertake not to transact any business on your behalf in which we, or one of our other customers, have a material interest without first informing you in writing and obtaining your consent.
When we have arranged any investments for which you have given us instructions, we will not give you any further advice unless you request it but will be pleased to advise you at any time you ask us to do so.
We will obtain certain facts about your personal and financial circumstances including investment objectives and attitude to risk ensuring that any recommendations meet with your requirements. Should you decline to provide full facts regarding your circumstances, we will only advise you in accordance with the information that you have supplied or requested.
We offer general advice in respect of issues relating to the treatment of UK financial arrangements within the legal and tax jurisdictions of Australia and New Zealand. We do not undertake any transactions where overseas authorisation is required to undertake that transaction. We will refer you to recommended advisers in your overseas country and will offer ongoing services through them once you have migrated.
We require our clients to give us instructions in writing to avoid any possible disputes. We will however, accept oral instructions provided they are subsequently confirmed in writing.
Authority to act on your behalf may be terminated at any time with immediate effect by either party giving notice in writing to the other. This shall not prejudice the completion of any transactions initiated prior to the receipt of such written notice.
We derive our income from commission paid to us in respect of transactions in life assurance, unit trusts and other regulated collective investment schemes and in investment trust companies' shares held in a PEP, ISA or regular savings scheme. We will supply you with details of such commission. We reserve the right to act as agent for third parties and to share commission received with them. If, instead of relying on commission, we propose to charge you a fee, we will agree its basis with you in writing beforehand. If we receive a commission or discount from a third party to a transaction who is an issuer of a security or an intermediary or if we, acting as principal, apply a mark-up or mark-down, we will inform but need not quantify the amount involved unless you ask us to do so.
Should any order or instruction made by you subsequently be cancelled by you, we reserve the right to charge for any work carried out on your file at our hourly rates, the details of which are available on request.
WE ARE NOT AUTHORISED TO HANDLE OR HOLD CLIENTS' MONEY. We do not accept cash or a cheque made out to us unless it is in relation to a fee or disbursement for which you have received an invoice.
All investments will be registered in your name unless otherwise agreed in writing. We will forward all contract notes and documents of title to you as soon as is practicable after we receive them.
We undertake to maintain records for at least six years (indefinitely in the case of pension transfer, pension drawdown or FSAVC transactions) and would like to inform you that you have the right to inspect copies of contract notes, vouchers or entries in our books and files relating to your transactions or any computerised records of the same.
Should you have any complaint about the advice you have received or a product which you have bought, please write to The Compliance Officer, Montfort International plc, Home Farm, Shere Road, Albury, Guildford, Surrey GU5 9BL. If you do not receive a satisfactory response, you may subsequently complain to the Financial Ombudsman Service, the details of which will be provided as a matter of course. A copy of our written complaints procedure is available upon request. We are covered by the Financial Services Compensation Scheme. If you make a valid claim, you may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000, so the maximum compensation is £48,000. Further information about compensation arrangements is available from the Financial Services Compensation Scheme.
We maintain Professional Indemnity Insurance for the protection of our clients. Details of this, including current limits of indemnity, are available on request.
We provide information, facilitation and interpretation services on the preserved, accumulated and in payment pension benefits of our clients to selected financial advisors and clients in other countries. This work is conducted in order to assemble a comprehensive advice process in respect of the options available to a migrant from both a UK perspective and their new country's perspective. The result of this work may inevitably lead to advice to transfer UK accumulated pension benefits overseas and we provide a facilitation and administrative service for this.
These services allow the necessary combined input of advice and consideration by the member, the overseas adviser and us. These services are also conducted according to the various rules and regulations of the different countries involved in co-operation with the respective regulatory authorities.
The Telephone Preference Service and Fax Preference Service Bills became law in May 1999 and Email Preference Bill became law in 2003 and as a result, if you wish our firm to be able to telephone, fax or email you if necessary, we require your consent. Please delete from the phrase below to state your preference.
We like to keep clients informed of products and services we offer which may be of interest to them. You have a choice of whether to receive any such marketing material from us. If you do not want to utilise this service, please let us know.
If we amend these terms of business we will always ensure that you are issued with a revised version where further services are provided. These terms of business will come into effect when issued to you and take into account our obligations under the Financial Services and Markets Act 2000.
I acknowledge receipt of a copy of these Terms of Business and that I have read through and understand its contents. I do / do not consent to Montfort International plc telephoning, faxing or emailing me/us if this becomes necessary
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